Shipping & tracking

Shipping

Last updated: July 2026

1. Shipping areas

We currently ship across Canada. For questions about a specific destination, contact our customer service.

2. Timeframes

• Preparation: your order ships within 24 business hours.
• Transit: 3 to 5 business days via a tracked carrier.

Timeframes are estimates and may vary during peak periods.

3. Shipping fees

Any shipping fees are clearly shown before you confirm your order on the payment page. You will not be charged any hidden fees.

4. Order tracking

Once your order ships, you will receive an email with your tracking number so you can follow your parcel to delivery.

5. Parcel not received

If you are absent at delivery, the carrier will leave a notice with instructions to pick up your parcel or schedule a new delivery. If you have any issue, write to us at contacto@eldominio.es.