Privacy & PIPEDA
Privacy policy
Last updated: July 2026
Protecting your personal information is a priority. This policy explains what data we collect, why, and what your rights are, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Organization responsible
The organization responsible for personal information is [Company name], [address], contact email contacto@eldominio.es.
2. Information we collect
- Order data: name, shipping address, email, phone number.
- Payment data: processed directly by our secure payment provider; we do not store banking details.
- Browsing data: IP address, device type, pages visited, via cookies and pixels (see Cookie policy).
3. Purposes
| Purpose | Basis |
|---|---|
| Processing and delivering orders | Contract performance |
| Customer service and complaints | Contract / legitimate interest |
| Audience measurement and advertising (pixels) | Consent |
| Accounting and legal obligations | Legal obligation |
4. Advertising and social media
We use measurement and advertising tools (for example, Meta/Facebook and TikTok pixels) to measure campaign performance and show you relevant ads. These tools may set cookies and share certain data with third parties. They are only activated with your consent, which you may withdraw at any time.
5. Recipients
Your data is accessible to our internal team and our service providers (payment provider, carriers, hosting, marketing tools), strictly as needed for their roles. We never sell your data.
6. Retention
Order data is kept as long as needed to process the order and then archived as required by law (including accounting). Marketing data is kept until you withdraw consent or for a maximum of 3 years from last contact.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and withdraw consent where applicable. To exercise these rights, email contacto@eldominio.es. You may also contact the Office of the Privacy Commissioner of Canada (www.priv.gc.ca).
8. Security
We apply appropriate technical and organizational measures (SSL encryption, restricted access) to protect your data against unauthorized access, loss, or alteration.